Develop 'Direction Of Travel' - Concept design for future solution
Detailed Solution Design - Including capex and implementation plans.
Fully Understand a 'day in the life' (Product / Property / People / Process)
Detailed Analysis of Business Numbers - Throughout / Range / Resource / Cost
Present the solution to the customer. Discuss and agree next steps.
'Walk The Walk' - Provide go-live support to deliver the solution 'shoulder to shoulder' in a customer partnership journey.